let’s work together to achieve your goals
How do I get started?
Book a free discovery call with me.
Discovery calls are the first step to working with me. Before we dive in, I want to learn more about you and make sure my services are a good fit for your goals.
Discovery Calls are a free 20-minute call, where we can discuss your chief complaint, and goals. I also will let you know how I work with clients. Let’s make sure we vibe!
During this call you will hear about my methods for success and what it is like to work with me. If you don’t see a time available, reach out and we can find a time that works.
If we decide we are a good fit, after the call I will reach out with a link for you to schedule your initial session!
Instructions for Checking Insurance Benefits
Checking to see if your visits are covered by Insurance prior to our Discovery call better prepares you for what your cost might look like when working with me. This is an important step I encourage ALL clients to take before diving into a discovery call!
I am in network with Aetna, Cigna, Blue Cross Blue Shield and United Healthcare.
For any other insurer, you might ask about Out-of-Network benefits.
You will want to have the following info handy when you make the call:
Client Name (person to be seen by On Kate’s Plate LLC)
Date of Birth
Member ID (from your insurance card)
Provider Name: On Kate’s Plate LLC or Katherine Dwyer
Provider Tax ID: 93-4467501
Provider NPI: 1508630591 (For BCBS you will need to provide the Type 2 NPI 1952118879)
CPT/Procedure Codes: 97802, 97803
Diagnosis Codes: Start by asking about Z71.3. Other codes (from your provider, for example hypertension, IBS, obesity) If you need help determining these ask your primary care provider.
1. Is this provider (me!) in-network with my plan?
Ask about this by providing my NPI number. For any UHC, Aetna, or Cigna plans you will provide the number 1508630591.
For any BCBS Plans, please use the NPI 1952118879.
They may also ask for my Tax ID number which is 93-4467501
2. Do I have nutritional counseling benefits under the following CPT and diagnosis codes?
When calling, ask if your plan covers Medical Nutrition Therapy (MNT) using these standard billing codes:
• Initial session: CPT code 97802
• Follow-up sessions: CPT code 97803, or 99404
• Diagnosis code (ICD-10): Z71.3
Be sure to ask about preventive care vs. medical care coverage.
Preventive care is often covered at 100%, while medical care may require a copay, deductible, or coinsurance.
You can also check coverage under a BMI diagnosis code. To find the right one:
1. Calculate your BMI using an online BMI calculator (you’ll need your current height and weight).
2. Google “ICD-10 code for BMI XX kg/m2” using your BMI number to get the appropriate code.
3. Do I have any nutritional counseling benefits covered under the preventative care portion of my plan?
Ask “Are nutrition visits covered for preventative care with any specific conditions?”
4. What is my responsibility (deductible, copay, coinsurance)?
If deductible applies, how much has been met?
5. Is there a visit limit?
You will want to ask about how may visits are covered under your plan. Some plans cover 3 visits, some have unlimited visits.
6. Is telehealth covered? If so, is my responsibility the same:
Is there an expiration date for telehealth?
I currently ONLY see patients via telehealth, so if this is not covered unfortunately we will not be able to work together.
7. Do I need a referral?
8. Is a prior-authorization required? If so, what is the process?
9. Can I have your name and a reference number?
Document the date/time of the call for future reference!
You can share this with me too!
*Unfortunately, insurance never guarantees benefits over the phone. If a claim is denied, we will attempt to get the claim reprocessed. However, if the information that was provided to you was incorrect, then you will be responsible for the balance for the service.